Master effective communication in the workplace with our Communication skills course

Is everyone on the same page? Effective communication is integral to a positive company culture and business success. Ensure everyone in your organisation understands the importance of good communication with this online Short Course.

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1 - 99 licences
£5.00
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£5.00
100+ licences
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£4.00
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What's this communication course all about?

Ready to enhance your communication skills?

This online training course is designed to highlight the importance of effective communication in the workplace and its integral role in company culture and business success.

The communication cycle

Understanding the stages of effective communication

Communication in different contexts

Exploring how communication in various situations

Types of communication

Identifying verbal and non-verbal communication methods

Barriers to communication

Recognising obstacles that hinder effective communication

Inclusive communication

Promoting communication that respects diversity and inclusion

Overcoming barriers to communication

Strategies to address and resolve challenges

Effective communication in the workplace

Enhancing workplace dynamics

Consequences of ineffective communication

Understanding the impact of poor communication on success

Who should take this course?

This online training is ideal for all employee levels and as part of the induction process, supporting apprentices in developing the knowledge, skills, and behaviours needed for workplace integration.

The ideal course for...

new starter induction

where an understanding of effective communication is required

all employees

in a workplace to raise awareness of this subject area

Extend your knowledge...

customer facing employees

will benefit from our GDPR training

supervisors and managers

must be equipped with effective equality and diversity training

Training that makes a difference

A learning experience that will be remembered

Highfield Online Training courses are more than just a tick-box exercise. We believe that training should really make a difference and result in improved behaviour and understanding in the workplace.

Highfield Online Training - Communication short course - tablet view

Interactive exercises

Keep your learners and employees engaged with interactive exercises

Compelling imagery

Visual references to help learners understand the information

Quizzes / assessments

Knowledge checks throughout enable learners to stay on track

Written by experts

Content created by our industry and subject matter experts

Simple to follow

Course delivered in bite sized chunks to suit all learners

Multi-device compatible

This course is compatible with most popular desktops and tablets
* Mobile phones are not recommended

Why choose a HOT course?

Convenient online training

Get the knowledge you need without losing productivity.

Self paced

Learn at your own pace anytime using our online platform.

Accessible

Available on a wide range of devices- includes audio, video and transcripts.

40 minutes

Get up to speed in under an hour (average completion time).

Don't just take our word for it...

Here are just a few of the customers we work with to provide them with everything they need to remain compliant in the workplace.

Want to know more about Highfield Online Training?

With Highfield Online Training you're not just purchasing a course — you're choosing a better learning experience, perfect for businesses, training providers and individuals who need flexible, reliable training that gets results.

All Highfield Online Training courses include a downloadable digital certificate, available immediately after successful completion. Ideal for individuals, employers, or training providers who need fast, verifiable proof of learning.

Our courses are suitable for both individual learners and organisations of all sizes. Whether you’re managing a team, supporting clients, or upskilling yourself, our platform adapts to your needs.

Need to track learner progress or manage certificates? Our LMS platform makes it simple to monitor engagement, download records, and oversee compliance — all from one central dashboard.

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