Handle age-restricted sales challenges effectively with our Responsible Sales in Hospitality and Retail course

Highfield Online Training Challenge Responsible Sales in Hospitality and Retail Course

Experience the interactivity of our new multi-device, mobile ready e-learning course, Challenge – Responsible Sales in Hospitality and Retail.

You’ll get an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.

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1 - 99 licences

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100+ licences

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*Prices are per learner and exclusive of VAT

What's this licensing course all about?

Have you considered the challenge?

This online training course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals.

The legal framework

Safeguarding the health and wellbeing of young people

Roles, licences and conditions

Have you been trained to sell responsibly?

Risks associated with age-restricted products

Explore why some products are age restricted

Age verification

The practical application of age verification

Dealing with drunkenness

It is an offence to sell alcohol to someone who is or who appears to be drunk

Conflict management and personal safety

Could your premises be vulnerable to conflict and crime?

Who should take this course?

This online training course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age-restricted products is required.

The ideal course for...

new starter induction

where an understanding of age-restricted products is required

all employees

in a workplace to raise awareness of this subject area

Extend your knowledge...

anyone working in a team

will benefit from effective communication training

customer facing colleagues

will benefit from our Welfare and Vulnerability (WAVE) course

Training that makes a difference

A learning experience that will be remembered

Highfield Online Training courses are more than just a tick-box exercise. We believe that training should really make a difference and result in improved behaviour and understanding in the workplace.

Interactive exercises

Keep your learners and employees engaged with interactive exercises

Compelling imagery

Visual references to help learners understand the information

Quizzes / assessments

Knowledge checks throughout enable learners to stay on track

Written by experts

Content created by our industry and subject matter experts

Simple to follow

Course delivered in bite sized chunks to suit all learners

Multi-device compatible

This course is compatible with most popular desktops, tablets and mobiles

Why choose a HOT course?

Convenient online training

Get the knowledge you need without losing productivity.

Self paced

Learn at your own pace anytime using our online platform.

Accessible

Available on a wide range of devices- includes audio, video and transcripts.

60 minutes

Get up to speed in under an hour (average completion time).

Don't just take our word for it...

Here are just a few of the customers we work with to provide them with everything they need to remain compliant in the workplace.

Instant digital certification on completion

All Highfield Online Training courses include a downloadable digital certificate, available immediately after successful completion. Ideal for individuals, employers, or training providers who need fast, verifiable proof of learning.

Flexible training for teams and individuals

Our courses are suitable for both individual learners and organisations of all sizes. Whether you’re managing a team, supporting clients, or upskilling yourself, our platform adapts to your needs.

Designed for easy learner management

Need to track learner progress or manage certificates? Our LMS platform makes it simple to monitor engagement, download records, and oversee compliance — all from one central dashboard.

Handle age-restricted sales challenges effectively with our Responsible Sales in Hospitality and Retail course