Website feedback | Highfield e-learning

Website feedback

At Highfield, we're committed to listening and responding to our customers' needs. To help us improve our e-learning services, please take 3 to 5 minutes to complete the survey below. If you'd like to be kept up to date with our progress or speak to us in more detail, please complete the contact details section at the bottom of this form.

Rate each statement on a scale from "Strongly disagree" to "Strongly agree" and provide additional comments where applicable. Your detailed feedback helps us understand your experience better and is crucial in shaping our future developments.

 

Usability and navigation
Strongly disagreeDisagreeAgreeStrongly agree
The website layout is intuitive and easy to navigate
The website allowed me to easily find what I was looking for
The website's checkout process is straightforward and user-friendly
The website's contact information is easy to find

 

Please expand on your usability and navigation experience, for example:

  • Did you encounter any difficulties while navigating through the site?
  • Was it easy to find what you were looking for?
Website content
Strongly disagreeDisagreeAgreeStrongly agree
The general information on the website is clear and concise
The website provides sufficient information about products and services
The website's language is easy to understand

 

Please expand on your experience with the content of the website, for example:

  • Were you able to find and understand all of the information you needed, including contact details?
  • Were there any aspects of the website design that you found particularly appealing or unappealing?
Overall experience
Strongly disagreeDisagreeAgreeStrongly agree
Overall I was satisfied with my experience of the website today
I would recommend this website to others
I am likely to re-visit this website in the future

 

Please provide any further information regarding your overall experience, for example:

  • What specific aspects of the website influenced your likelihood to recommend it or revisit it in the future?

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Balby Carr Bank
Doncaster
DN4 5JQ

Tel: 01302 363 277
info@highfieldelearning.com

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