ACT Awareness e-learning FAQs | Highfield e-learning

ACT Awareness e-learning FAQs


ACT Awareness e-learning is a new CT awareness product designed for all UK based companies and organisations. It will provide nationally accredited corporate CT guidance to help industry better understand and mitigate against current terrorist methodology.

The following e-learning modules are available:

  1. Introduction to Terrorism
  2. Identifying Security Vulnerabilities
  3. How to Identify and Respond to Suspicious Behaviour
  4. How to Identify and Deal with a Suspicious Item
  5. What to do in the Event of a Bomb Threat
  6. How to Respond to a Firearms or Weapons Attack
  7. Summary and Supporting Materials

Two options are available for you to access the e-learning:

  1. URL: You will be provided with your own corporate URL link and PIN to immediately access the online version.
  2. SCORM: If you intend to deliver the ACT Awareness e-learning course using your own learning management system (LMS) then we can supply a SCORM 1.2 compliant file.

To register please visit:

Yes. When you start the course you will be asked how many learners are present. Please make a selection and deliver the course to your group.

Yes. The course contains several reference videos and interactive video exercises. A reliable broadband internet connection will be required to ensure the smooth running of the course.

The course is split into 7 modules. The course can be completed in around 45 minutes, and each individual module takes between 5 and 10 minutes.

Initial SCORM packages will last for 3 months. Once we are satisfied that you are meeting the agreed reporting requirements, then we may choose to offer a SCORM package with a longer lifespan.

Scheduled reporting requirements will still apply and NaCTSO may withhold updates from any company not providing the agreed progress and completion.

Once you have been issued with a ‘URL’ account, this will remain active for the duration of the tool’s availability unless you choose to close your account or your account remains inactive for a 12 month period. NaCTSO may choose to remove or replace this service.

In this scenario you should use the ‘URL’ based version, which can be accessed from

Staff will receive a certificate on completion of all modules.

No. Project Griffin was a more detailed full-day training session designed to be delivered by an experienced trainer. This e-learning program is a general awareness product. Both products are controlled by the same team so the information delivered will be consistent across the two.

The programme has been thoroughly tested for compatibility with a wide range of systems. However, there are certain circumstances where a device or network configuration can adversely affect the operation the programme. In the first instance you should contact your IT department and direct them to the course specification.

If you believe that your configuration could be incompatible, or have experienced issues, please contact us at and we will work with you to assist you in accessing this tool.

Please contact who will be able to re-send your PIN code.

Please contact who will be able to resend your pin.

The SCORM version of the course will allow you to track the progress of your employees. You will need your own learning management system (LMS) in order to do that.

Learning management systems can be downloaded for free if you have technical staff able to configure them. Many LMS providers offer subscription services, and these can be used if you do not have the internal resource required to manage an internal LMS.

Some browsers restrict videos from automatically playing to reduce the annoyance of unwanted video advertising. When used in such a browser, the course will detect this and provide a play button when required to initiate the video sections.

You should consult you IT team or internal ACT contact. Corporate networks differ greatly in their configuration, and there could be security measures in place that adversely affect the use of video and e-learning. If in doubt, please ask your IT team or ACT contact to email us at

This online training solution will work on Windows or Apple desktop PCs or laptop computers. It will also work on iPads running the current version of iOS, and Android tablets from mainstream manufacturers using the Chrome browser.

This course is not recommended for use on mobile phones.

To register please visit: and then select 'I would like to register'.

No, all NaCTSO guidance is free.

Please make sure that you have read and scrolled to the bottom of the terms and conditions before clicking accept.

Please also ensure that cookies are enabled on your device.

The main cause of these issues is the device's security protocols conflicting with the course. If you have an IT department we strongly recommend that they put the course into a 'whitelist', this will ensure that the course is unhindered by security.

No, your corporate login is unique to your company.

Yes, availability has now been extended to include unaffiliated individuals.

Yes, overseas operations linked to your UK headquarters can now use the eLearning however, they will require a copy of the “international disclaimer” which you can retrieve from

The product was designed for UK based organisations, however, availability has now been extended to include use outside of the UK.

This still remains subject to acceptance of our terms and conditions and an ‘International Disclaimer’.

This course contains video media files and requires your Windows 7 machine to have up-to-date codecs installed. We would advise that you speak with your IT team to ensure that your Windows 7 machine has the correct codecs installed for MPEG-4, AVC and H.264 video formats.

You, or others in your organisation, may have a number of technical questions regarding the ACT App’s functions and security. We have provided comprehensive documentation below regarding this, which should address their concerns.

Still need help? Get in touch

Try our courses

Qualifications and Products

Our courses are endorsed by:

Highfield Qualifications logo

Further information on the Highfield companies is available at the following:

Highfield Products | Highfield News | End-point Assessment


Academy House,
Sidings Court,

Tel: 01302 363 277

Terms and conditions
Privacy policy
Customer satisfaction policy