Team Working

This e-learning course addresses a wide variety of the aspects of teamwork in the workplace, and as a result supports many courses designed to cover the topic of working effectively with colleagues. It can be used to effectively support the off-the-job training delivery of several of the new apprenticeship standards, as well as also being able to support the delivery of several regulated qualifications.

Topics covered on this course include:

  • what is teamwork?
  • working effectively with colleagues
  • establishing good working relationships
  • group composition and teamwork
  • group personalities
  • positive and negative communication characteristics
  • active listening
  • motivation
  • self-analysis
  • feedback
  • why it is important to handle criticism positively

The apprenticeship standards that this course supports the delivery of include:

  • Level 2 Adult Care Worker
  • Level 2 Commis Chef
  • Level 2 Customer Service Practitioner
  • Level 2 Healthcare Support Worker
  • Level 2 Hospitality Team Member
  • Level 2 Retailer
  • Level 2 Supply Chain Operator
  • Level 2 Supply Chain Warehouse Operative
  • Level 3 Hospitality Supervisor
  • Level 3 Lead Adult Care Worker
  • Level 3 Retail Team Leader
  • Level 3 Senior Healthcare Support Worker
  • Level 3 Team Leader/Supervisor
  • Level 4 Retail Manager
  • Level 5 Healthcare Assistant Practitioner
  • Level 5 Operations/ Departmental Manager

This course also supports the delivery of the following qualifications that have been developed by Highfield Qualifications in line with the new standards:

  • Highfield Level 2 Certificate for Supply Chain Operators (RQF)
  • Highfield Level 2 Certificate for Warehouse Operatives (RQF)
  • Highfield Level 2 Diploma for Customer Service Practitioners (RQF)
  • Highfield Level 2 Diploma for Hospitality Team Members (RQF)
  • Highfield Level 2 Diploma for Retailers (RQF)
  • Highfield Level 2 Diploma in Working as a Commis Chef (RQF)
  • Highfield Level 3 Diploma in Management (RQF)
  • Highfield Level 5 Diploma in Leadership and Management (RQF)

Why choose a Highfield course?

Highfield e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:

  • interactive exercises/gaming
  • media-rich content
  • interactive 3D scenarios
  • content provided by market-leading experts
  • relevant photography and illustrations
  • multi-generational content and style
  • and much more

Free interactive demonstration

We’re happy to let our course speak for itself by giving you access to a free interactive demonstration right now through our Learning Management System, which will give you the option of ‘learner’ or ‘manager’ to select from – please select ‘learner’. Simply enter the word ‘demo’ in both the username and password fields to access a demonstration of this course and any others you may be interested in.

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Purchasing licences

QTY1+
Price£5

Course licences can be purchased online or over the phone by calling us on 0845 226 0350 / 01302 363277.

To ensure that course licences are sent to the right account, you will need to sign in to your Highfield e-learning account to purchase online.

If you already have an account then please sign in below, if you do not then click on Create new account to set up a new one.

Qualifications and Products

Our courses are endorsed by:

Highfield Qualifications logo

Further information on the Highfield companies is available at the following:

Highfield Products | Highfield News | End-point Assessment

Contact

Academy House,
Sidings Court,
Lakeside,
Doncaster,
DN4 5NL

Tel: 0845 226 0350
info@highfieldelearning.com

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