Communication | Highfield e-learning

Communication

Effective communication in the workplace is integral to a company’s culture and business success. 

Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.

Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

The Course 

The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.

Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

Areas Covered

  • The communication cycle
  • Communication in different contexts
  • Types of communication
  • Barriers to communication
  • Inclusive communication
  • Overcoming barriers to communication
  • Effective communication in the workplace
  • Consequences of ineffective communication

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification/Accreditation

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Why Choose Highfield E-learning?

We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.

Key elements of our e-learning courses are:

  • interactive exercises/gaming
  • media-rich content
  • interactive 3D scenarios
  • content provided by market leading expertsrelevant photography and illustrations
  • multi-generational content and style

Try Our Courses

We’re happy to let our course speak for itself. Click on 'Try our Courses' you will then be asked to enter your details. Once you have entered your details you will be re-directed to a demo account. 

How To Purchase

To ensure that course licences are sent to the right account, you will need to create and sign into your Highfield e-learning account to purchase online.

If you already have an account, then please sign in below. If not, click on Create New Account to set up a new one.

Screenshots: 

Purchasing licences

QTY1+
Price£5

Course licences can be purchased online or over the phone by calling us on 0845 226 0350 / 01302 363277.

To ensure that course licences are sent to the right account, you will need to sign in to your Highfield e-learning account to purchase online.

If you already have an account then please sign in below, if you do not then click on Create new account to set up a new one.

Try our courses

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Our courses are endorsed by:

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Contact

Academy House,
Sidings Court,
Lakeside,
Doncaster,
DN4 5NU

Tel: 0845 226 0350
info@highfieldelearning.com

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